Driving success with expert development and administrative services
Empowering your business through streamlined workflows, efficient call handling, scheduling, and bookkeeping—so you can concentrate on growth and freedom.
We’ve partnered with:
Driving success with expert administrative services
Empowering your business through streamlined workflows, efficient call handling, scheduling, and bookkeeping—so you can concentrate on growth and freedom.
We’ve partnered with:
Why choose us
Our mission is to empower small to medium business owners across New Zealand by providing seamless, remote administrative support throughout early stages of your businesses development.
With BEST.ASSIST
Collaboration & Trust
Building long-term relationships with clients based on transparency and mutual growth.
Efficiency & Support
Provide high-quality, streamlined administrative support tailored to client needs.
Knowledge & Specialisation
Offer expertise and specialised business administration services that set us apart in the industry.
Tailored Development
Custom workflow designed to fit your unique business needs and goals.
Dedicated Support
Expert guidance and hands-on assistance at every stage of your journey.
Transparent Pricing
No surprises—clear pricing structure so you pay only for what you need.
Services
We enhance your productivity and enable you success in a competitive market
Business Development
Leveraging advanced systems like Tradify into your business to create a sustainable and efficient workflow.
Bookkeeping
Reliable, accurate bookkeeping to keep your business financially on track - service available only for XERO
Customer Service
Dedicated to providing your customers exceptional service, every step of the way.
Ongoing Administrative Support
Day to day streamlined support for the tasks that keep your business moving.
Business Development
Leveraging advanced systems like Tradify into your business to create a sustainable and efficient workflow.
Bookkeeping
Reliable, accurate bookkeeping to keep your business financially on track - service available only for XERO
Customer Service
Dedicated to providing your customers exceptional service, every step of the way.
Ongoing Administrative Support
Day to day streamlined support for the tasks that keep your business moving.
Business Development
Leveraging advanced systems like Tradify into your business to create a sustainable and efficient workflow.
Bookkeeping
Reliable, accurate bookkeeping to keep your business financially on track - service available only for XERO
Customer Service
Dedicated to providing your customers exceptional service, every step of the way.
Ongoing Administrative Support
Day to day streamlined support for the tasks that keep your business moving.
Business Development
Leveraging advanced systems like Tradify into your business to create a sustainable and efficient workflow.
Bookkeeping
Reliable, accurate bookkeeping to keep your business financially on track - service available only for XERO
Customer Service
Dedicated to providing your customers exceptional service, every step of the way.
Ongoing Administrative Support
Day to day streamlined support for the tasks that keep your business moving.
Rated 4.9/5
I’ve been using BEST.ASSIST for nearly two years. Kelsey has helped shape my business, to where a process touches everything we do. She is proactive, efficient, and helps consolidate ‘need to know’ information - all while providing oversight on my behalf. This is crucial especially when I am grinding away on the tools or travelling. I trust my customer service, administration and business flow with Kelsey. I now enjoy having my evenings back and less time on the phone during the day.
Corban Borrie
Jims Handyman, Howick
Rated 4.9/5
Kelsey, through her company BEST.ASSIST (the name says it all), has been a vital part of my trade service business. She set up an efficient workflow in Tradify and continues to handle admin, client relations, scheduling, supplier coordination, and more. Her can-do attitude and willingness to take on anything make her an invaluable asset—I'm pretty sure she'd throw on a tool belt if I asked!
Ed Campos
Jims Handyman, Mt Albert
Rated 4.9/5
I’ve been using BEST.ASSIST for nearly two years. Kelsey has helped shape my business, to where a process touches everything we do. She is proactive, efficient, and helps consolidate ‘need to know’ information - all while providing oversight on my behalf. This is crucial especially when I am grinding away on the tools or travelling. I trust my customer service, administration and business flow with Kelsey. I now enjoy having my evenings back and less time on the phone during the day.
Corban Borrie
Jims Handyman, Howick
Rated 4.9/5
Kelsey, through her company BEST.ASSIST (the name says it all), has been a vital part of my trade service business. She set up an efficient workflow in Tradify and continues to handle admin, client relations, scheduling, supplier coordination, and more. Her can-do attitude and willingness to take on anything make her an invaluable asset—I'm pretty sure she'd throw on a tool belt if I asked!
Ed Campos
Jims Handyman, Mt Albert
Rated 4.9/5
I’ve been using BEST.ASSIST for nearly two years. Kelsey has helped shape my business, to where a process touches everything we do. She is proactive, efficient, and helps consolidate ‘need to know’ information - all while providing oversight on my behalf. This is crucial especially when I am grinding away on the tools or travelling. I trust my customer service, administration and business flow with Kelsey. I now enjoy having my evenings back and less time on the phone during the day.
Corban Borrie
Jims Handyman, Howick
Rated 4.9/5
Kelsey, through her company BEST.ASSIST (the name says it all), has been a vital part of my trade service business. She set up an efficient workflow in Tradify and continues to handle admin, client relations, scheduling, supplier coordination, and more. Her can-do attitude and willingness to take on anything make her an invaluable asset—I'm pretty sure she'd throw on a tool belt if I asked!
Ed Campos
Jims Handyman, Mt Albert
Rated 4.9/5
I’ve been using BEST.ASSIST for nearly two years. Kelsey has helped shape my business, to where a process touches everything we do. She is proactive, efficient, and helps consolidate ‘need to know’ information - all while providing oversight on my behalf. This is crucial especially when I am grinding away on the tools or travelling. I trust my customer service, administration and business flow with Kelsey. I now enjoy having my evenings back and less time on the phone during the day.
Corban Borrie
Jims Handyman, Howick
Rated 4.9/5
Kelsey, through her company BEST.ASSIST (the name says it all), has been a vital part of my trade service business. She set up an efficient workflow in Tradify and continues to handle admin, client relations, scheduling, supplier coordination, and more. Her can-do attitude and willingness to take on anything make her an invaluable asset—I'm pretty sure she'd throw on a tool belt if I asked!
Ed Campos
Jims Handyman, Mt Albert
Rated 4.9/5
I’ve been using BEST.ASSIST for nearly two years. Kelsey has helped shape my business, to where a process touches everything we do. She is proactive, efficient, and helps consolidate ‘need to know’ information - all while providing oversight on my behalf. This is crucial especially when I am grinding away on the tools or travelling. I trust my customer service, administration and business flow with Kelsey. I now enjoy having my evenings back and less time on the phone during the day.
Corban Borrie
Jims Handyman, Howick
Rated 4.9/5
Kelsey, through her company BEST.ASSIST (the name says it all), has been a vital part of my trade service business. She set up an efficient workflow in Tradify and continues to handle admin, client relations, scheduling, supplier coordination, and more. Her can-do attitude and willingness to take on anything make her an invaluable asset—I'm pretty sure she'd throw on a tool belt if I asked!
Ed Campos
Jims Handyman, Mt Albert
Rated 4.9/5
I’ve been using BEST.ASSIST for nearly two years. Kelsey has helped shape my business, to where a process touches everything we do. She is proactive, efficient, and helps consolidate ‘need to know’ information - all while providing oversight on my behalf. This is crucial especially when I am grinding away on the tools or travelling. I trust my customer service, administration and business flow with Kelsey. I now enjoy having my evenings back and less time on the phone during the day.
Corban Borrie
Jims Handyman, Howick
Rated 4.9/5
Kelsey, through her company BEST.ASSIST (the name says it all), has been a vital part of my trade service business. She set up an efficient workflow in Tradify and continues to handle admin, client relations, scheduling, supplier coordination, and more. Her can-do attitude and willingness to take on anything make her an invaluable asset—I'm pretty sure she'd throw on a tool belt if I asked!
Ed Campos
Jims Handyman, Mt Albert
Rated 4.9/5
I’ve been using BEST.ASSIST for nearly two years. Kelsey has helped shape my business, to where a process touches everything we do. She is proactive, efficient, and helps consolidate ‘need to know’ information - all while providing oversight on my behalf. This is crucial especially when I am grinding away on the tools or travelling. I trust my customer service, administration and business flow with Kelsey. I now enjoy having my evenings back and less time on the phone during the day.
Corban Borrie
Jims Handyman, Howick
Rated 4.9/5
Kelsey, through her company BEST.ASSIST (the name says it all), has been a vital part of my trade service business. She set up an efficient workflow in Tradify and continues to handle admin, client relations, scheduling, supplier coordination, and more. Her can-do attitude and willingness to take on anything make her an invaluable asset—I'm pretty sure she'd throw on a tool belt if I asked!
Ed Campos
Jims Handyman, Mt Albert
Rated 4.9/5
I’ve been using BEST.ASSIST for nearly two years. Kelsey has helped shape my business, to where a process touches everything we do. She is proactive, efficient, and helps consolidate ‘need to know’ information - all while providing oversight on my behalf. This is crucial especially when I am grinding away on the tools or travelling. I trust my customer service, administration and business flow with Kelsey. I now enjoy having my evenings back and less time on the phone during the day.
Corban Borrie
Jims Handyman, Howick
Rated 4.9/5
Kelsey, through her company BEST.ASSIST (the name says it all), has been a vital part of my trade service business. She set up an efficient workflow in Tradify and continues to handle admin, client relations, scheduling, supplier coordination, and more. Her can-do attitude and willingness to take on anything make her an invaluable asset—I'm pretty sure she'd throw on a tool belt if I asked!
Ed Campos
Jims Handyman, Mt Albert
Features
Alleviating the burden of administrative tasks, so business owners can focus on growth
Process Improvement & Efficiency
Streamlining workflows and identifying areas to improve productivity and reduce costs
Process Improvement & Efficiency
Streamlining workflows and identifying areas to improve productivity and reduce costs
Correspondence & Communication
Managing emails, phone calls, and other forms of communication for the business
Correspondence & Communication
Managing emails, phone calls, and other forms of communication for the business
Seamless
Execution
From planning to implementation, we ensure a smooth process
Seamless
Execution
From planning to implementation, we ensure a smooth process
Document & Data Management
Efficiently managing and organising documents, files, and databases for easy access and retrieval
Document & Data Management
Efficiently managing and organising documents, files, and databases for easy access and retrieval
Ongoing
Support
Stay ahead with continuous guidance and recommendation
Ongoing
Support
Stay ahead with continuous guidance and recommendation
Customer Service & Client Communication
Handling client inquiries, providing support, and maintaining positive customer relationships
Customer Service & Client Communication
Handling client inquiries, providing support, and maintaining positive customer relationships
Pricing
Flexible pricing tailored to your business needs
Set-up and
Implementation
Designed for those who want a system in place but wish to manage it themselves. Pricing to be estimated based on your current setup.
Initial meeting and discovery session
Initial meeting and discovery session
Review current system
Review current system
Tradify onboarding
Tradify onboarding
Secure permissions to access data
Secure permissions to access data
Review communication & scheduling processes
Review communication & scheduling processes
Third party integrations
Third party integrations
Popular
Ongoing Support & Administrative Service
Reliable and Professional daily support that adapts as your business grows to simplify and streamline.
Maintenance of software system
Maintenance of software system
Administer workflow processes
Administer workflow processes
Ongoing system management
Ongoing system management
Scheduling and administration
Scheduling and administration
Bookkeeping and payroll services
Bookkeeping and payroll services
Customer service
Customer service
Individual cloud-based communication system
Individual cloud-based communication system
01
Initial Meeting and Discovery Session
A one-on-one session to understand your business operations, challenges, and goals. This sets the foundation for tailored support and effective solutions. Includes a guided walkthrough of Tradify, showcasing how it can streamline job management, quoting, invoicing, and scheduling specific to your business.
Set-up and Implementation
Securely setting up access to the necessary systems, software, and files to ensure smooth integration while transitioning from your current system to a streamlined software and workflow solution for greater efficiency and clarity.
02
03
Ongoing Administrative Support
Managing and optimising daily workflows to ensure consistency, accuracy, and efficiency across your operations while performing regular updates, troubleshooting and offering professional support and communication that ensures your customers are heard, valued, and well taken care of.
Our team
Meet your partner from
BEST. ASSIST
Kelsey Best
CEO and Founder
After 10 years abroad working in customer service and client-focused roles, I developed a deep understanding of how tailored support and efficient systems can improve both lives and businesses. Returning home, I was inspired to build a business rooted in my passion: empowering others with freedom, structure, and the support they need to grow.
I bring over 15 years of experience in business development, administration, and customer service—specifically for small businesses ready to reclaim their time and take the next step forward. With a strong eye for detail, a collaborative approach, and a love for problem-solving, I help streamline operations and implement systems that truly work for you.
Contact us
Get in touch with the BEST. ASSIST team
